Monday, 30 March 2015

Spring/Easter Nails

I fancied doing something fun for today's post so I decided to have a little play with some pastel colours and come up with a design for that would want either a spring or specially an Easter look.

liverpoollashes liverpool lashes shellac vinylux nail art easter spring bunnies rabbits

The brush that I used for the detail is the Micro Styler 0000 which I have already reviewed here.  I like the simplicity of each nail which to be honest, didn't take me very long to do at all but works well together I think.

The colours I used are all from CND and they are Creekside, Lust Tropics, Electric Orange, Cream Puff, Beckoning Begona, Lilac Longing, Black Pool, Cake Pop and Daring Escape (Vinylux)

liverpoollashes liverpool lashes shellac vinylux nail art easter spring bunnies rabbits

For clients just wanting a little something and not the full look it would be fast to just add one of the designs to just one nail as an accent.

I hope you like it!  Please don't forget to follow my facebook page to keep up to date with my latest posts. 

Sunday, 29 March 2015

MAC Pro Longwear Lip Pencil in Kiss Me Quick

I used to associate lip liners with that look that thankfully went out of fashion a long time ago where you wore a darker liner with a lighter coloured lipstick.  Utterly ridiculous but I just put them in the 'retro' bracket until it came to me getting onto my search for the perfect red lip.  Of course you can use a lip brush and lipstick but I also wanted to make it last.  Previously I had loved MAC lip liner in 'Cherry' but since that was out of stock I was forced to look for an alternative.

liverpoollashes liverpool lashes mac pro longwear lip pencil in kiss me quick

Cue the purchase of MAC Pro Longwear Lip Pencil in Kiss Me Quick because the sales assistant told me it was the nearest alternative and to be fair, I'm always up for trying new product lines (Cherry isn't a Pro Longwear Lip Pencil)  The colour of Kiss Me Quick is pretty similar to Cherry, it's possibly slightly more red as opposed to the slight pink tone that Cherry has. 

liverpoollashes liverpool lashes mac pro longwear lip pencil in kiss me quick

I have worn this lip liner on it's own to completely fill in my lips and also with a red lipstick over it and I can tell you that the last power is fantastic.  I have eaten and drank things and be shocked that the majority, if not all of it is still on.  As you can expect, if you were having a full meal the corners will often wear away but the longevity of it gives me the confidence to wear it and not feel the need to reapply at the first available opportunity.

liverpoollashes liverpool lashes mac pro longwear lip pencil in kiss me quick
 
The bottom line is that I love this lip liner.  It glides on without too much dragging like some can do.  It wears really well and it extremely pigmented so that you can wear it alone, with a lip gloss over or a lipstick.  I think I actually prefer it to Cherry now as well!

 

Saturday, 28 March 2015

My Experience: No Shows

This morning I received a private message from a nail technician who was disheartened by the amount of new clients that do not turn up for their appointments so I thought I would talk about my experience of it today.

When you're building your client base, nothing is more exciting (and probably nerve wracking) than having a name you don't know in your appointment book.  You think "finally I'm bringing new people in!" and if you're anything like me, you would breathe a sigh of relief, quietly hope that there will be a stampede of others behind them.  Just the potential of that new person and the fact they could become one of your first regulars gives you a buzz.  Then, they don't turn up and you have a sinking feeling.  You're asking what you did wrong?  Were you too keen on the phone?  Maybe she didn't like your work after all.  On an off day you may even tell yourself that she would be better going elsewhere anyway as you're not very good... (Which if you have thought that I will personally get mad at you because I'm sure you are good!  Don't ever put yourself down!)
 

You could go on forever pondering why they didn't turn up but the reality is, it's them and not you.  You haven't even had the chance to show them your skills so never blame yourself.  They probably think that this never happens to you, you'll be rush off your feet and glad of a break.  They've probably also told themselves that you have a handful of people on chairs in the salon, praying that someone like them doesn't turn up so one of those poor souls can have their appointment.  

I don't want to group every "no-show" together here but generally, unless it was some sort of true emergency, they're probably not your ideal client anyway.  When I worked in the salon I would have people book appointments for two hours time and not show up, there's no excuse for that as far as I'm concerned.  You can hardly say that you'd forgotten!

Of course you can always set your cancellation policies.  Some salons charge a certain percentage of the treatment should the client not turn up.  Some insist on a non refundable deposit if the client was to book again.

If the client has booked some time ago then many therapists find that their percentage of no-shows drops if they send a text message the day before the appointment.  When you're new your confidence is probably low and you don't want to seem to pester clients so if you feel that way, even make it look a little automated if that makes you feel better!  One text message is hardly pestering - remember that!  Something as simple as:

"Hi this is Karen at LiverpoolLashes confirming your nail appointment for tomorrow, Sunday 29th March at 11.15am.  I shall look forward to seeing you then!"

Anyway, I have good news for you!  I found that as time got on and I built a client base, the no-shows became and less and less.  Clients that have been to you before and "know you" will treat you with the respect you deserve and typically message or phone if something comes up and they can't make their appointment, usually with a lot of notice.  Also I suppose, although the no-shows are bound to still happen they won't effect your confidence as much as you know at that point that you have a ton of regulars that adore your work!

The moral of the story is to persevere with it.  Of course it's demoralising as you just want to do what you've trained and practiced for but I do believe that this is something we all go through and it does get better,
 
More posts can be found directly under the banner in the 'Advice For New Therapists' tab including posts I've written specifically on building my client base, advertising and much more.  To keep up to date on the latest posts, please follow my Facebook page.